Order dispatch

• Orders are dispatched on the next business day after payment is received.

Delivery time

• Estimated delivery time is 3–5 days, depending on your region and Nova Poshta’s schedule.

When the order arrives in your locality, a Nova Poshta representative will contact you to arrange a convenient delivery date and time.

Cash payment to the courier

• The maximum amount that can be paid in cash to the courier is 49,999 UAH.

“Floor delivery” (carrying items upstairs)

• Carrying bulky or heavy items upstairs is charged separately.
• Please confirm the need for this service and its estimated cost by contacting our customer support.