All products purchased in our store are covered by a warranty, confirming the manufacturer’s obligations regarding the absence of factory defects.

The warranty period ranges from 2 weeks to 36 months, depending on the manufacturer’s service policy.
The exact warranty period is indicated in the description of each product on our website.

Check the product upon receipt

Please check the completeness and the absence of visible defects immediately upon receipt:

• overall appearance;
• integrity of the packaging;
• presence of all parts and accessories.

Warranty service

Warranty service is provided by manufacturer-authorized service centers.

You can:

• send the product directly to the service center for warranty repair;
• send the product to us, and we will forward it to an authorized service center.

Where to send the product for warranty service

You can send the product for warranty inspection/repair to the same Nova Poshta branch from which your parcel was originally shipped.

Nova Poshta branch:

Novooleksandrivka (Dnipropetrovsk region), Branch No. 1
Address: Parkova St, 4a
Digital address: 31260/1

Shipping details

Please use the following recipient details:

• Recipient — FOP Chernetskyi Oleksandr Mykolaiovych
• Phone — +38 (050) 420 72 72
• Delivery type — branch to branch (“sklad–sklad”)

Need help?

If you need to clarify any details regarding a specific product (warranty period, service address, repair procedure),
please contact us in any convenient way — we will help you choose the best option.